How rc24 Protects Your Account and Payment Information
We've built rc24 around keeping your personal details, account credentials and payment transactions secure. Every deposit through JazzCash, Easypaisa, SadaPay or Raast is encrypted end-to-end, and your withdrawal...
What We Collect and Why
When you open an account with rc24, we collect your name, email, phone number and identity verification details to comply with local financial regulations in Pakistan. Your payment information—the JazzCash, Easypaisa, SadaPay or Raast account you link—is processed through encrypted channels and never stored in plain text on our servers. We also track your gameplay activity, session duration and withdrawal history to
detect fraud, prevent account abuse and ensure compliance with applicable law. Your data is held only as long as your account remains active, plus a retention period required by Pakistani financial authorities. We do not sell your personal information to third parties. Where local law permits, we may share anonymised gameplay statistics with our game studios to improve titles and lobby performance.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Keep Your Information Safe
Encryption Protocol
All data transmitted between your device and rc24 servers uses TLS 1.2 encryption. Payment details are tokenised so we never see your full JazzCash, Easypaisa, SadaPay or Raast credentials.
Identity Verification
We verify your identity during account creation using government-issued ID and phone number confirmation. This prevents account takeover and ensures withdrawals go to the correct person.
Fraud Detection
Our system monitors for unusual login patterns, rapid withdrawal requests and suspicious payment activity. Flagged accounts are reviewed before funds are released.
Staff Access Controls
Only authorised rc24 staff can access customer data, and only when needed to resolve account issues or comply with legal requests. All access is logged and audited.
Regular Audits
We conduct quarterly security reviews of our payment processing, database encryption and staff access logs to identify and fix vulnerabilities before they become problems.
Incident Response
If we detect a data breach, we notify affected users within 24 hours and work with Pakistani authorities to investigate. We maintain cyber insurance to cover potential losses.
How This Privacy Policy Aligns With Our Other Terms
What Defines rc24's Privacy Approach
Multi-Provider Lobby
rc24 hosts games from 40+ studios. Each studio receives only anonymised gameplay data—your name and payment details stay with rc24, never shared with game providers.
Local Payment Rails
We process deposits and withdrawals through JazzCash, Easypaisa, SadaPay and Raast. Your payment credentials are tokenised at the gateway, so rc24 staff never see your full account numbers.
Session Isolation
Your live casino table session, slot play and sportsbook activity are tracked separately. You can see your full history in one account dashboard without data leaking between game types.
Device Recognition
rc24 remembers your trusted devices so you don't need to verify every login. If you log in from a new device, we send a confirmation code to your registered phone number.
Withdrawal Audit Trail
Every withdrawal request is logged with timestamp, amount, destination account and verification status. You can review your withdrawal history anytime in your account settings.
Privacy by Default
rc24 does not share your email or phone number with marketing partners. You control all communication preferences—opt out of promotional messages in your account without losing access to the platform.